Monthly Archives: June 2012

An apology!?!?

Well it’s almost D-day and yesterday I received a phone call from DWP regarding my complaint letter. Once again they never received it (so they claim!), but my MP’s office has forwarded a copy to them after I expressed concern at having had no reply. Basically the postal service was to blame was the gist of the conversation. Apparently the DWP postalĀ  centre is in Nottingham although the claims are dealt with in Derby?????????????? Really don’t see how that’s an effective system. When I replied that although I know the post office do lose things I really don’t see how one person can be so unlucky as to have the number of things go missing that we have had -it adds up to about 6 items in all! – he agreed that it wasn’t good enough. He stated that the service is paid for by the taxpayer and it isn’t doing right by its claimants. He reiterated several times that it wasn’t good enough but at no time did he say what was going to be done about it. So although the apology is appreciated it doesn’t seem as if the problems are going to be addressed any time soon.


We now have a new date for the appeal in July. I have still not received any reply to my complaints letter and my MP’s office is supposed to be trying to get an answer but I can almost guarantee they’ll say they didn’t receive it. To be honest I think they’ve succeeded in getting the response they wanted because I’ve had enough of it all now. The monetary gains are just not worth all this hassle. In all likelihood he will be put in the work related group so will have to attend interviews with a view to finding a job, (quite where someone with his lack of skills, together with his medical issues, is going to get one I don’t know). So whatever happens he is going to be under extra pressure which in turn will put me under extra pressure. The way I feel just now it will cost them money in any case, in anti depressants because I don’t know how much more I can take. The benefit rate is so low now that we are regularly having snack type meals instead of proper meals and my freezer seems to be on its way out together with my washing machine which broke today. Where the money will come from to repair or replace these I just don’t know. Maybe I should just take my clothes to the river and bash em on the rocks like in the good old days!